Our returns policy really does make it easy to buy used golf clubs. Basically if you are unhappy with your item in any way just return it to us within 14 days for a full refund.
If it is a used club we don't mind you trying it out - just send it back in the condition we sent it to you - and back into stock it will go.
If it is a new item then our policy stands just please don't use the item you want to return.
We work very hard to get accurate and easy to view pictures on our site. Its probably the most important part of what we do. We feel that the harsh bright lights we use can sometimes make minor marks look much worse than they are. If you have doubts about the marks and wonder if you can live with them - buy the club - safe in the knowledge you just put it back in the box and send straight back to us if you are not happy.
Many people we deal with write to us and say they are delighted with the condition of the club. Many say we are harsh on our rating system but we prefer it that way. Again take a look at our ebay feedback to see what most clients say.
Our returns policy here mirrors our ebay store policy and it really is no quibble. Just return to us at.....
Dummer Golf Club
Dummer Down Lane
We recommend www.myhermes.co.uk and just so you know a set of irons is just under 5kg and a driver 1-2kg.
Our refunds processes are ran once a day at around 4pm - we pay as soon as we have got your item back.